Returnpolicy

Order Cancellation:

We accept cancellations for orders placed before or after delivery. If your order has been cancelled, you will receive a full refund. If the product has already been manufactured, we cannot cancel the order.

Returns (if applicable):

We accept product returns. Customers have the right to request a return within 14 days of receiving the product.

Returned items must be unused and in their original packaging and condition. A receipt or proof of purchase is required for returns.

Do not return items to the manufacturer.

Customers only need to pay for return shipping (including return shipping costs); there are no handling fees for returns.

Refunds (if applicable):

We will notify you via email after we have received and reviewed your return. We will also inform you if your refund request has been approved. If the refund is approved, we will process it, and it may take 7 to 10 business days for the refund to automatically be credited to your credit card or original payment method.

Refund Delays or Omissions (if any):

If you have not yet received your refund, please check your bank account again. Then contact your credit card company; it may take some time for the refund to be credited to your account. Then contact your bank. It usually takes some processing time for refunds to arrive. If you have completed all of the above steps but still have not received your refund, please contact us at service@lundvita.com.

Return Address: 3rd Floor, Building A, Heyu Industrial Park, Zancheng Community, Fuhai Street, Bao'an District, Shenzhen, China